Last Updated: February 27, 2025

  1. Introduction
    • This Privacy Policy explains how Bao Technologies and Travels SARL (“we,” “us,” or “our”) collects, uses, and protects your personal information
    • By using our website and services, you consent to the practices described in this policy
    • This policy applies to baotechnologiesandtravels.com and all related services
  2. Information We Collect a) Personal Information
    • Name and contact details
    • Email address
    • Phone number
    • Physical address
    • Payment information
    • Educational background (for training and study abroad services)
    • Professional experience
    • Passport details (for travel/study abroad services)
    b) Automatically Collected Information
    • IP address
    • Browser type
    • Device information
    • Cookies and usage data
    • Access times and dates
    • Pages viewed
  3. How We Use Your Information
    • Provide and maintain our services
    • Process payments and transactions
    • Communicate about services and updates
    • Provide customer support
    • Send administrative information
    • Improve our services
    • Comply with legal obligations
    • Process study abroad applications
    • Manage co-working space memberships
    • Deliver IT training programs
  4. Information Sharing and Disclosure We may share your information with:
    • Educational institutions (for study abroad programs)
    • Payment processors
    • Cloud service providers
    • Government authorities (when legally required)
    • Partner organizations (with your consent)
  5. Data Security
    • Implementation of industry-standard security measures
    • Regular security assessments
    • Encrypted data transmission
    • Secure data storage
    • Limited employee access to personal data
    • Regular security training for staff
  6. Your Data Rights You have the right to:
    • Access your personal data
    • Correct inaccurate data
    • Request data deletion
    • Object to data processing
    • Data portability
    • Withdraw consent
    • File a complaint with authorities
  7. Cookies and Tracking
    • We use cookies for website functionality
    • Analytics cookies to improve services
    • Session cookies for security
    • You can control cookie settings in your browser
  8. Third-Party Services
    • Links to other websites
    • Third-party payment processors (Bank transfer, Mobile money, Orange money)
    • Educational institution portals
    • Partner websites
    • We are not responsible for third-party privacy practices
  9. Data Retention
    • Personal data kept as long as necessary
    • Financial records: 7 years
    • Educational records: Duration of program plus 2 years
    • Marketing data: Until consent withdrawal
  10. Children’s Privacy
    • Services not intended for children under 13
    • We don’t knowingly collect children’s data
    • Parents can request data deletion
  11. International Data Transfers
    • Data may be processed in Cameroon and other countries
    • Appropriate safeguards for international transfers
    • Compliance with international data protection laws
  12. Changes to Privacy Policy
    • Right to update policy at any time
    • Notice of material changes
    • Continued use implies acceptance
  13. Marketing Communications
    • Opt-in for marketing emails
    • Option to unsubscribe
    • Preference management available
  14. Data Protection Officer Contact our Data Protection Officer at:
    • Email: contact@baotechnologiesandtravels.com
    • Phone: +237 6 54 54 77 72
    • Address: Behind Santa Lucia Bonamoussadi, Douala – Cameroon
  15. Legal Basis for Processing
    • Contract fulfillment
    • Legal obligations
    • Legitimate business interests
    • User consent
  16. Specific Service Privacy Considerations a) Co-Working Space
    • Access logs
    • Security camera footage
    • Internet usage data
    b) IT Training
    • Academic records
    • Attendance data
    • Assessment results
    c) Study Abroad Services
    • Academic credentials
    • Financial information
    • Travel documents
    d) Software Development
    • Project requirements
    • Client communication
    • Technical specifications
  17. Compliance
    • Compliance with Cameroonian data protection laws
    • GDPR principles where applicable
    • Regular policy reviews and updates